Privacy Policy

Last updated: March 2025

1. Introduction

Ticketlinkz ("we", "us", or "our") operates ticketlinkz.com and related services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform to browse events, purchase tickets, or submit event listings.

2. Information We Collect

We may collect the following categories of information:

  • Contact information — name, email address, and phone number when you contact us or submit an event.
  • Event submission data — event title, description, location, dates, images, and categories when you submit an event listing.
  • Usage data — pages visited, time on site, and referral sources collected via Vercel Analytics (anonymised, no cookies).
  • Communications — messages sent through our contact form or newsletter sign-up.

3. How We Use Your Information

We use the information we collect to:

  • Process and display event listings you submit.
  • Respond to enquiries and support requests.
  • Send newsletters and promotional updates (only if you have opted in).
  • Improve the functionality and content of our platform.
  • Comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our platform, including:

  • Formspree — processes form submissions on our behalf.
  • VBO Tickets — handles ticket sales and event management.
  • Vercel — hosts our website and collects anonymised analytics.

These providers are bound by their own privacy policies and data protection obligations.

5. Cookies and Tracking

Ticketlinkz uses Vercel Analytics which does not set cookies and does not track users across websites. We do not use advertising cookies or third-party tracking pixels on this site.

Our contact form uses Google reCAPTCHA v3 to prevent spam. Google may collect data subject to Google's Privacy Policy.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law. Form submissions are stored by Formspree and may be retained per their own retention policy.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, please contact us at the address below.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through the contact form on our homepage.